WARRANTY POLICY AND CONDITION FOR IMPLANT RESTORATION

Ngày đăng: 15/06/2019 / Tác giả: Ms Cẩm

This warranty apply to:

All customers who had implant restoration treatment at Nhan Tam Dental Clinic

Warranty method:

 Warranty card

 Online warranty

Warranty duration

IMPLANT FIXTUREWARRANTY DURATION
Korean Implant fixture8 years
French Implant fixture10 years
USA Implant fixture12 years
Abutment + Titanium porcelain crown4 years
Abutment + Cercon porcelain crown5 years
Porcelain implant in cases of placement in other center3 years

General terms

 The success rate of implant placement is very high, from 97% to 100%. However, there is a low rate of 3% that the implant will not integrate with the jaw bone due to many different factors. In this case, dentist will place a different implant (for free) at the same area. If the patient wants a refund (i.e do not want to continue treatment), the patient will lose 30% of the implant fee.

 Incase of fail implant and need to place again, the clinic will place the implant of the same type for free, if patient wants to change to a different type of implant, patient will pay a variance in the cost of these 2 implant types.

 If patient’s crown is cracked or broken within the warranty duration, Nhan Tam Dental Clinic will replace another crown with same material for free.

 If patient’s crown is cracked or broken beyond the warranty duration, a new crown will be charged following to the price list of Nhan Tam Dental Clinic at that time. However, patient will have a certain percentage of discount depending on the level of crown damage.

Warranty policy

 Warranty is applied when:

 Patient have regular oral cleaning every 4 to 6 months

 Patient re-examine following to doctor’s appointment

 Does not smoke or smoke less than 5 cigarettes a day

 Stable bite (occlusion)

 Using night-guard if suffered from bruxism

 Notify the doctor immediately if there are signs of pain, swelling or bleeding

Patient re-examine following to doctor’s appointment

 Warranty is not applied when:

 Patient do not attend at Nhan Tam Dental Clinic.

 Patient do not re-examine following to doctor’s appointment.

 Patient eats hard food and bite hard stuff.

 Patient has improper oral-hygiene maintenance before and after treatment.

 Patient smokes a lot.

 Patient has new periodontal problems.

 Patient has unfavorable medical diseases, affecting oral dental health: endocrine disease, heart disease, diabetes, etc.

 Allergic reactions and medical conditions that are not clearly detected before proceeding with the dental procedure.

 Damage due to excessive stress (bruxism, teeth clenching, etc.)

 Broken crowns due to accidents.

 If teeth have any problems, patient needs to inform the clinic immediately to proceed with the repair. Nhan Tam Dental Clinic does not responsible for or take payment for cases that patients do not return to Nhan Tam Dental Clinic but repair the teeth at another clinic.

 For porcelain teeth, in cases patient want to change the color and shape of teeth after agreeing on permanently attachment, it will not be warranted.

 Implant placement warranty does not apply to patients who have implant placement from other clinics and come to Nhan Tam Dental Clinic to have crown placement, those cases can only be covered by Crown warranty.

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